Legal & Privacy

pp321 Privacy Policy

Your personal data matters to us. This page clearly explains how pp321 collects and protects your data.

Last updated: 30 October 2026

This Privacy Policy ("Policy") applies to all players, registered users and visitors who use the pp321 platform (pp321.wine). This Policy explains, in plain language, the personal data we collect, how we use it, and your rights. By continuing to use this platform, you are considered to have accepted the terms of this Policy.

If you do not understand any of the language in this Policy or have questions, you can contact us at any time at [email protected].

Section 1

Types of Personal Data We Collect

pp321 collects the following types of personal data in order to deliver the platform securely and to improve the player experience—

1.1 Data You Provide Directly

  • Name, date of birth and contact details entered when opening an account
  • Financial information submitted when making deposits or withdrawals
  • National registration number or a copy of your ID provided for KYC (Know Your Customer) verification
  • Messages read when you contact us through support channels

1.2 Data Collected Automatically

  • IP address, browser type and version, and device information
  • Login times, gameplay history and browsing patterns on the website
  • Data collected via cookies and similar tracking technologies
  • Deposit / withdrawal records

1.3 Data We Do Not Collect

We do not intentionally collect a player's religious beliefs, political views, or health records.

Section 2

Why We Collect Your Information

pp321 collects and uses personal information only for the following purposes—

  • Account Management: To handle registration, login, and account-related services
  • Financial Processing: To verify deposit / withdrawal records and process secure transactions
  • Security Protection: To prevent fraud, money laundering, and unauthorised access
  • Legal Compliance: To meet KYC and AML (Anti-Money Laundering) requirements
  • Player Experience: To personalise bonuses, promotions, and gaming preferences
  • Customer Support: To assist players effectively through our 24-hour live chat service
  • Technical Improvement: To identify where the platform needs to be improved

We will never use your data in ways that are inconsistent with these purposes.

Section 3

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. They help improve the browsing experience for players—

3.1 Essential Cookies

These cookies are required for login sessions, language settings, and core website functions. Disabling them may prevent services from working properly.

3.2 Performance Cookies

These cookies collect information about how players use the website. We use that information to improve the platform. You can manage cookies through your browser settings.

3.3 How to Control Cookies

You can block or delete cookies from your browser settings. However, disabling essential cookies may cause login and financial processes to fail. For details on which cookies pp321 uses, contact us at [email protected].

Section 4

Personal Information Sharing and Third Parties

We will not sell, rent, or trade players' personal information to third parties. However, limited sharing may occur in the following cases—

4.1 Service Providers

Companies that handle payment processing, software services, or IT support on our behalf may access only the personal information needed to carry out those tasks. Such companies must follow a data protection agreement consistent with this policy.

4.2 Legal Requirements

There may be cases where personal information must be disclosed in accordance with a court order, legal provision, or request from a relevant authority. In such situations, we will comply with the applicable legal requirements.

4.3 Financial Information

Payment platforms such as KBZPay, Wave Money, AYA Pay, and CB Pay will receive only the information needed to complete a transaction.

Section 5

Data Retention Period

We retain a player's personal information for as long as necessary to fulfil the purposes set out in this policy. Defined retention periods—

  • Account Data: Retained for the full duration the account remains open; after account closure, it may be kept for a further period as required by law
  • Financial Records: Retained for the period required under financial legislation
  • Support Messages: Deleted according to the retention schedule once the issue is resolved and the matter is closed
  • Session Logs: Unnecessary data will be deleted after security checks are complete

If you wish to close your account yourself, contact [email protected] and we will delete your data to the extent permitted by legal requirements.

Section 6

Data Security Measures

pp321 applies technical and organisational security measures to protect players' personal information—

  • SSL Encryption: All data transmissions are encrypted using TLS/SSL technology
  • Access Control: Only authorised personnel can access personal information
  • Regular Security Audits: The platform's security is continuously monitored and any vulnerabilities are resolved immediately
  • Staff Training: All staff are required to follow personal data handling policies
  • Data Segregation: Gaming records, financial data and personal information are stored separately

However, we openly acknowledge that no digital service can be 100% secure. Players should also keep their own passwords as strong as possible and never share them with third parties.

Section 7

Player Rights

Every player has the following rights regarding their personal information—

7.1 Right to Access

You can ask us at any time what data we hold about you, and we will provide it.

7.2 Right to Correction

If your data contains inaccurate information, you can request a correction through [email protected].

7.3 Right to Deletion

You can request that your personal information be deleted, as long as it does not conflict with legal requirements.

7.4 Right to Portability

You have the right to request the data we hold about you in a readable format.

7.5 Right to Object

If you believe you have grounds to object to the disclosure or use of your personal information, you can notify us at [email protected].

To exercise any of these rights, contact us at [email protected]. We can also assist you via 24-hour live chat in Burmese.

Section 8

Age 21+ Restriction

pp321 services are for players aged 21 and above only. We do not intentionally collect personal information from anyone under 21. If we discover such a player, their account will be closed immediately and their data deleted.

Parents or guardians who suspect their child is participating can notify us with details at [email protected].

Section 9

Policy Updates and Notification

We may update this Privacy Policy from time to time. Any changes will be reflected on the website promptly, and the "Last Updated" date at the top of the page will be revised accordingly.

If changes we make could significantly affect players' rights, we will notify players in advance by email or via an on-site notice when they log in. Continued use of the platform after changes have been made will be taken as acceptance of the updated policy.

Section 10

Contact Us and Closing

If you have questions about this policy or a privacy-related complaint, please reach us through one of the channels below—

  • Email: [email protected]
  • Live Chat: 24-hour Burmese-language Live Chat service on the website

pp321 is committed to protecting your personal information. This policy is part of our commitment to trustworthiness and integrity. Players who use pp321 can play knowing their personal data is safe.

Last updated: 30 October 2026

Privacy FAQ

Privacy Protection — Questions and Answers

pp321 collects the name, date of birth and contact details you provide at registration, financial data needed to process transactions, website access logs and gameplay history. We do not collect sensitive data such as religious beliefs or political views.

We will not sell your data to any company. Companies that provide services on our behalf — such as payment service providers and IT partners — can only access the data needed to carry out those services and must have a protection agreement in place that is consistent with this policy.

Retention periods vary by data type. Account data is kept for as long as your account remains open, and financial records are kept for the period required by financial regulations. Data that is no longer needed after its purpose has been fulfilled will be deleted.

If essential cookies (such as session cookies) are disabled, account login and financial transactions may not work properly. Performance cookies are not essential, so the site will still be accessible without them, though the player experience may be reduced.

Yes — you can request deletion of your personal data by contacting [email protected] or through 24-hour live chat, as long as the request does not conflict with legal requirements. We will assist you in Myanmar language.

All payment transactions are protected with SSL encryption. Payment platforms such as KBZPay, Wave Money, AYA Pay and CB Pay can only access the information needed to complete a transaction, and access is strictly controlled.

Yes — for changes that could significantly affect player rights, you will be notified in advance by email or via a notice on the website when you log in. The "last updated date" of the revised policy will always be shown on this page.